Perfectly Unacceptable is an AI-powered IEP advocacy platform built by a parent, for parents. We're looking for organizations who want to put real tools in the hands of the families they serve — with bulk pricing and free seats built into every plan.
No parent should have to become a lawyer to protect their child's education. No family should have to afford justice to receive it.
Perfectly Unacceptable exists to put verified legal knowledge, AI-powered preparation tools, and a permanent paper trail into the hands of every parent navigating special education — regardless of income, location, or how many times the system has already failed them.
Parents walk into IEP meetings outgunned. They don't know what changed in the document they're about to sign. They don't know their rights under IDEA or Section 504. They can't afford a private advocate at $150/hour. And the system counts on that.
We're building AI tools that give every parent the preparation, the citations, and the paper trail — whether they can afford it or not.
Know Your Rights AI — free, no signup required. Parents ask any IEP question in plain English and get answers backed by federal law, case law, and state-specific regulations. 26 citations across IDEA, Section 504, FAPE, LRE, and Endrew F. v. Douglas County.
Staff Credential Verification — free state database lookups so parents can verify their child's team is properly licensed.
Funding Transparency — see how IDEA dollars flow in any state, what services cost, and what your child's support plan would cost to replace privately.
Coming soon: IEP Change Detection, Meeting Prep Mode, Advocacy Letter Builder, Communication Log, My Child's Profile, and more.
We operate on a three-tier membership model. Parents who can afford it pay. Parents who can't get full access anyway. Here's how:
Every Champion membership ($29/mo) funds a sponsored seat — full Champion-level access for a family who can't afford it. Not a trial. Not a stripped-down version. The same tier, every tool, every feature. Limited spots each month. No proof of income required. No hoops.
Purchase seats in bulk for the families you serve. Every plan includes free seats — because some families can't pay, and we both know that. All seats are full Champion access: every tool, every feature, every update.
You manage the seats. Assign them to families in your network, reassign unused ones, track who's using what. We handle the platform, the updates, and the legal citation library.
Free seats are real seats. Not trials. Not time-limited demos. They last as long as your partnership does. If a partnership ends, every family on your seats gets 90 days to transition — nobody gets cut off overnight.
Every seat funds the mission. Your bulk pricing helps us keep the free tier free for every parent, everywhere. The more partners who join, the more families we can reach.
Not ready for a seat bundle? There are still ways to work together.
Add Know Your Rights to your resource lists, helpline materials, or parent guides. It's free, live, and requires no signup. Your families can use it today.
Want a version of our Know Your Rights tool with your organization's branding? We can create co-branded landing pages so families see your name alongside ours. Builds trust on both sides.
If your organization has attorneys on staff, a 30-minute review of our citation library adds credibility to both of us. We're happy to share our full 26-citation database for review.
My name is Courtney Turner-Serrano. I'm a Clinical QA Specialist, and I'm the mom of a child with autism and sensory processing disorder. My son had a self-contained classroom, a 1:1 aide, and a bus harness in Alabama. When we moved to Connecticut, the district stripped those supports within three weeks — no communication, no transition plan, no records.
I've navigated IEP systems across four states. I built this tool because no parent should have to become a lawyer to protect their child's education. And no parent should have to afford one.
This is a real product. Every feature is tested. Every citation is verified. Every tool exists because a parent needed it and didn't have it.
We are: A technology platform that gives parents information, preparation, and documentation tools for IEP meetings. Our AI is trained on verified federal and state special education law.
We are not: A law firm. We do not provide legal advice. We provide legal information — citations, statutes, case law — so parents can make informed decisions and have productive conversations with their IEP teams.
Privacy: We don't sell data. We don't share child information with districts or third parties. Parents own their data and can delete it anytime. Full privacy policy at perfectlyunacceptable.com/privacy-policy.
If your organization serves families navigating special education, we should be working together. Start with a conversation — we'll find the right fit.
Email Courtney Directlycourtney@perfectlyunacceptable.com