Six years of ophthalmic clinical experience meets rigorous software QA. COPPA failures. DICOM vulnerabilities. EHR access gaps. I catch them because I've lived them.
I'm Courtney — a Clinical QA Specialist and Healthcare AI Evaluator with six years of hands-on ophthalmic healthcare experience. I spent those years watching what happens when systems fail real patients, and I brought that instinct into software quality assurance.
My neurodivergent pattern-recognition brain doesn't just find bugs — it traces the entire failure cascade. The age gate loophole that enables the consent gap that enables the unauthorized purchase. I see the chain.
Mom to Antonio and Haidyn. Based in the Northeast US. Pursuing ISTQB CTFL. Building Perfectly Unacceptable — a brand about self-acceptance, authentic living, and doing it all on your own terms.
Most QA testers learn compliance from a checklist. I learned it from six years of clinical workflow — where a missed finding isn't a bug ticket, it's a patient.
Six years as an ophthalmic technician. Direct hands-on experience with DICOM imaging, EHR systems including ModMed EMA, and clinical quality verification in a live patient care environment.
Specialized in COPPA, GDPR-K, HIPAA, and Regulation CC compliance testing. I don't just test whether features work — I test whether they protect the people they're supposed to serve.
My neurodivergent brain traces failure cascades across systems that other testers miss. I see the chain: the age gate loophole that enables the consent gap that enables the unauthorized purchase.
Active across Digivante, Prolific, DataAnnotation, Alignerr, and Mercor. Medical AI content review with ophthalmic domain expertise — catching clinical errors that general evaluators can't recognize.
iOS and Android testing across multiple device generations. Identified platform-specific rendering failures, cross-device inconsistencies, and iOS-specific bugs in identity verification flows.
Precise, structured defect documentation. I write bug reports that tell the full story — not just what failed, but why, what it means for the people affected, and what needs to change.
Fixed-price audits so you know exactly what you're getting. Every tier includes a professional written report with findings, severity ratings, and remediation recommendations.
Every report below documents a real defect or compliance failure I identified — in live testing, in the wild, or through independent audit. Download the full report from each card.
Pediatric eye care app allowing 4-year-olds to create accounts while flagging them as under 13. Three compounding failures: age gate logic bypass, self-certification replacing verifiable parental consent, and unguarded real-money purchase flows accessible to minor accounts.
Confidential client-facing system alert delivered to a non-active user's personal email — exposing an access control gap in a HIPAA-regulated platform. Plus a DICOM image management failure with direct patient safety implications and a clinically dangerous workaround recommendation.
Two compliance-related inconsistencies identified during platform onboarding — before a single test task began. Conflicting age requirement language within the same policy, and consent disclosures that didn't meet standard privacy practice expectations.
Three compounding system failures leaving a verified user permanently locked out: government ID confirmed twice with no account restoration; iOS verification page rendering blank across iPhone and iPad; support system requiring login to report being locked out.
Nine distinct process defects identified across seven days in a federally regulated institution — using only a mobile device, call logs, chat transcripts, and knowledge of federal banking regulations. Failures span check voiding protocol, Regulation CC compliance, customer notification obligations, escalation infrastructure, and payment plan lifecycle management. CFPB complaint filed. This audit proves QA methodology applies to every system that touches people's lives.
Professional templates for healthcare QA testers and compliance reviewers. Built from real-world findings — not textbooks.
Sequenced strategically — each credential opens the next door. Six years of clinical experience is the foundation everything is built on.
Book a Free ConsultationBuilding a verified track record across the leading QA and AI evaluation platforms.
Available for freelance QA consulting, healthcare app compliance audits, AI content evaluation, and clinical data quality review. Based in the Northeast US. Remote-ready.
📧 authenticimperfectionist@gmail.com